Aktiv X5 Handbuch - Seite 12

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6.4 TROUBLESHOOTING

Your Aktiv Wheelchair is supplied with factory settings and configurations as standard. Sometimes your wheelchair
may need to be adapted to suit your needs better. Constant use requires rigid maintenance, especially if the
wheelchair has been altered. The following troubleshooting guide lists several common problems with that may
occur, and offers corrective actions for each. We recommend the use of only genuine Aktiv Wheelchair replacement
parts. Please contact your dealer for a list of spare parts for your wheelchair.
SYMPTOM
If you have a problem that cannot be solved in the troubleshooting
table, we recommend that you contact your dealer, or Aktiv Wheelchairs.
6.5 REPAIRS
Only those parts that are removable (without tools) are suitable for replacement and fitment by the user. The
repair of these parts must be carried out by an authorised service agent. These parts include, but are not limited to;
Foot/leg rest assemblies, Armrest assemblies, Push handles and hand grips, Quick release rear wheels.
Maintenance checks mentioned in table 6.1 are suitable to be carried out by the user. Any repairs required
therefore must be carried out by and authorised service agent. In the event that the wheelchair is loose, unstable
or has signs of fatigue such as cracks, tears or splitting please return the entire wheelchair to an authorised service
agent for immediate attention and repair. To return the entire wheelchair for repair, ensure footrests and cushions
are removed and packaged separately.
Fold wheelchair and pack securely into a large carton. Return address details must be shown clearly on the
packaging. Replacement parts are readily available, and can be ordered in by your authorised service agent from
the manufacturer. Find an authorised service in your area by contacting: Aktiv Wheelchairs
Mobility, Comfort and Style.
POSSIBLE CAUSE AND CORRECT SOLUTION
Tyre pressure may be incorrect or unbalanced. Insure
that pressur e is correct and equal in both wheels
Nuts and/or bolts may be loose. If so, tighten. Bolts
should be snug.
Rear wheels and/or casters may be adjusted
improperly. Insure that both rear wheels are mount e d
in ident ical positions, and that casters are mounted in
ident ical positions.
Bearings could be worn.
Caster stem(s) may be adjusted improperly. Correct
adjustment