ANZ POS Plus 2 Kurzreferenz-Handbuch - Seite 2

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Refunds

•

Enter Refund details into the POS system until

EFTPOS screen displays "PRESENT CARD RFND"

•

Tap, Insert or Swipe customer's card on "PRESENT

CARD RFND" screen. For contactless processing,

customer should tap their contactless card within

4cm of the terminal screen and follow the terminal

prompts to complete the transaction.

For Swipe or Insert card processing:

select account type:

< — >

for CHQ,

or select application type

for Visa Debit,

for eftpos CHQ

•

Have the customer enter their PIN if applicable,

or press

<ENTER>

for the customer to sign the

merchant copy if required. Verify the customer's

signature with the signature on the reverse of

the customer's card, and press

"SIGNATURE VERIFIED?" screen

<ENTER>

•

Press

to print a customer copy.

* Application type names and order can vary depending on the Card

that is used.

Mail / Telephone Order Transactions (MOTO)

•

Enter the purchase details through your POS until

the EFTPOS screen displays "PRESENT CARD AMT"

•

Press

<Func>

•

Key in the Card Number and press

•

Key in the Expiry Date and press

•

Select Type MOTO by pressing

Select the order type. For MAIL ORDERS press

•

or for TELEPHONE ORDERS press

< — >

•

Press the

key for Single transaction,

Instalment or

for Recurring transaction

•

If the terminal prompts for a Verification Number,

key in the 3 digit verification number located on the

back of the card and press

•

Transaction will be authorised and a receipt will

be printed.

Settlement

ANZ offers same day settlement, every day. For ANZ

business account holders, funds are available on the same

day for transactions settled before 9.00pm (Melbourne

time). For non-ANZ business account holders, ANZ

transfers the funds to the merchant' s bank on the

following business day and the availability of the funds will

be determined by the merchant' s bank.

for SAV or

for CR

for eftpos SAV or

<ENTER>

on the

<ENTER>

< — >

<ENTER>

Clearing Electronic Fall Back (EFB)Transactions

If you see an asterisk (*) displayed on your screen, please

follow the process below to clear stored transactions:

•

To clear EFB transactions press

•

Terminal will clear all EFB transactions.

Note: The terminal will clear EFB transactions automatically after

being idle for a certain amount of time.

The terminal will prompt if Authorisation is required for EFB

transactions. Obtain Authorisation by contacting the relevant

Authorisation Centre.

Replacement Terminal Installation Tips

Please only follow the instructions when installing

replacement terminals. This guide should not be used

for new terminal installation. Contact your IT support

team or ANZ Merchant Services for new installation

instructions.

Plug in the terminal using one of the two

connections below

USB Cable

Serial Cable

for

<FUNC>

8, 8,