Datalogic Jade X7 Kurzreferenz-Handbuch - Seite 13

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Datalogic USA, Inc. Limited Factory Warranty

Warranty Coverage

Datalogic warrants to Customer that this product will be free from defects in materials and workman-

ship for a period of 90 days from product shipment.

Datalogic USA ("Datalogic") hardware products are warranted against defects in material and work-

manship under normal and proper use. The liability of Datalogic under this warranty is limited to fur-

nishing the labor and parts necessary to remedy any defect covered by this warranty and restore the

product to its normal operating condition. Repair or replacement of product during the warranty does

not extend the original warranty term. Products are sold on the basis of specifications applicable at the

time of manufacture and Datalogic has no obligation to modify or update products once sold.

If Datalogic determines that a product has defects in material or workmanship, Datalogic shall, at its

sole option repair or replace the product without additional charge for parts and labor, or credit or

refund the defective products duly returned to Datalogic. To perform repairs, Datalogic may use new or

reconditioned parts, components, subassemblies or products that have been tested as meeting appli-

cable specifications for equivalent new material and products. Customer will allow Datalogic to scrap

all parts removed from the repaired product. The warranty period shall extend from the date of ship-

ment from Datalogic for the duration published by Datalogic for the product at the time of purchase

(Warranty period). Datalogic warrants repaired hardware devices against defects in workmanship and

materials on the repaired assembly for a 90 day period starting from the date of shipment of the

repaired product from Datalogic or until the expiration of the original warranty period, whichever is lon-

ger. Datalogic does not guarantee, and it is not responsible for, the maintenance of, damage to, or loss

of configurations, data, and applications on the repaired units and at its sole discretion can return the

units in the "factory default" configuration or with any software or firmware update available at the

time of the repair (other than the firmware or software installed during the manufacture of the prod-

uct). Customer accepts responsibility to maintain a back up copy of its software and data.

Warranty Claims Process

In order to obtain service under the Factory Warranty, Customer must notify Datalogic of the claimed

defect before the expiration of the applicable Warranty period and obtain from Datalogic a return

authorization number (RMA) for return of the product to a designated Datalogic service center. If Data-

logic determines Customer's claim is valid, Datalogic will repair or replace product without additional

charge for parts and labor. Customer shall be responsible for packaging and shipping the product to the

designated Datalogic service center, with shipping charges prepaid. Datalogic shall pay for the return of

the product to Customer if the shipment is to a location within the country in which the Datalogic ser-

vice center is located. Customer shall be responsible for paying all shipping charges, duties, taxes, and

any other charges for products returned to any other locations. Failure to follow the applicable RMA

policy, may result in a processing fee. Customer shall be responsible for return shipment expenses for

products which Datalogic, at its sole discretion, determines are not defective or eligible for warranty

repair.

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