GameFactor CGC601 Handbuch - Seite 14

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LIMITED PRODUCT WARRANTY

Vorago Equipment and / or Accessories are covered by a limited warranty for the
time indicated in the annexed validity table, counting from the date of acquisition,
against any manufacturing and operation defect, provided they have been used
under normal conditions of use during the warranty period and for which it was
manufactured. Vorago guarantees the buyer the absence of anomalies regarding
the materials.
PRODUCTS
PC, Tablets, Cell phones, Audio, Keyboards, Mouse, Networks
and Accessories
LCD Monitor
* Except in Panel (Screen Display) for which it will only be 12 months.
Guarantee Policy
Important: Please read and complete this warranty policy and seal it in the store
when purchasing the product.
Product:
Gaming chair
Model: CGC601
Brand: GAME G FACTOR
Serial number:
Invoice number:
Delivery date:
Responsibilities
The total responsibility of Vorago will be to repair or replace the product,
including labor and parts, at no cost to the buyer when it is returned to the
point of sale, presenting this Guarantee Policy duly completed and stamped by
the establishment where it was purchased. the product or copy of the Receipt or
Receipt or Invoice, in which the specific data of the product object of the sale, in
which the date of purchase is specified, to verify the times within the Guarantee.
Vorago may use new parts, restored or used in good condition to repair or replace
any product, at no additional cost to the consumer. In the case of Equipment and
/ or Accessories that do not have repair, the change will be generated by a similar
product or with superior characteristics. This Guarantee covers the transportation
expenses of the product derived from its fulfillment; which will be directly
attributable to the supplier of the product.
In all replacement products, the original warranty period will be renewed. Vorago
is governed by international standards for the manufacture of products.
VALIDITY
12 Months
36 Months*
Dealer stamp
How to obtain warranty support
Guarantee claims are processed through the point of sale, during the first 15 days
after the purchase, as long as they meet the requirements. Guarantee claims
that can not be processed through the point of sale and any concerns related to
the product purchased should be sent with the prepaid guide by Vorago to the
address of the Vorago headquarters in Francisco Villa No. 3, Col. San Agustín, CP
45645, Tlajomulco de Zúñiga, Jalisco, Mexico.
Except in situations of force majeure or fortuitous event, the repair time in no case
will be greater than 30 calendar days from the date of receipt of the equipment
in Vorago.
Exclusions
This guarantee is not valid in the following cases:
a) When the product had been used in conditions other than normal.
b) When the product has not been operated in accordance with the instructions
for use that accompany it.
c) When the product has been altered or repaired by unauthorized persons by
Vorago.
Vorago does not offer any other express warranty for this product.
To make the guarantee valid, as well as the acquisition of parts,
components, consumables and accessories
To validate a guarantee, the following information must be sent to the email:
1.- Model and color
2.- Product failure
3.-Ticket or purchase invoice (digitized)
4.-Your Address with CP, Telephone and Full Name.
Available in the establishment where the product was purchased and / or in our
central
Vorago, S.A. de C.V.
Francisco Villa No. 3
Col. San Agustín, C.P. 45645
Tlajomulco de Zúñiga, Jalisco, México.
Tel. 01 (33) 3044 6666
offices:
Importador:
Vorago, S.A. de C.V.
Francisco Villa No. 3
Col. San Agustín, C.P. 45645
Tlajomulco de Zúñiga, Jalisco, México.
Tel. 01 (33) 3044 6666