IKEA FRAMTID MW 3 Benutzerhandbuch - Seite 17

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ENGLISH

IKEA GuARANTEE

How long is the IKEA guarantee valid?

This guarantee is valid for five (5) years

from the original date of purchase of

your appliance at IKEA, unless the

appliance is named LAGAN in which

case two (2) years of guarantee apply.

The original sales receipt, is required

as proof of purchase to validate the

guarantee. If service work is carried out

under guarantee, this will not extend the

guarantee period for the appliance.

Which appliances are not covered by the

IKEA five (5) years guarantee?

The range of appliances named LAGAN

and all appliances purchased in IKEA

before 1st of August 2007.

Who will execute the service?

IKEA service provider will provide the

service through its own service operations

or authorized service partner network.

What does this guarantee cover?

The guarantee covers faults of the

appliance, which have been caused by

faulty construction or material faults from

the date of purchase from IKEA. This

guarantee applies to domestic use only.

The exceptions are specified under the

headline "What is not covered under

this guarantee?" Within the guarantee

period, the costs to remedy the fault e.g.

repairs, parts, labour and travel will be

covered, provided that the appliance

is accessible for repair without special

expenditure and that the fault is related

to faulty construction or material fault

covered by warranty. On these conditions

the EU guidelines (Nr. 99/44/EG) and

the respective local regulations are

applicable. Replaced parts become the

property of IKEA..

What will IKEA do to correct the

problem?

IKEA appointed service provider will

examine the product and decide, at

its sole discretion, if it is covered under

this guarantee. If considered covered,

IKEA service provider or its authorized

service partner through its own service

operations, will then, at its sole discretion,

either repair the defective product or

replace it with the same or a comparable

product.

What is not covered under this

guarantee?

•

Normal wear and tear.

•

Deliberate or negligent damage,

damage caused by failure to observe

operating instructions, incorrect

installation or by connection to the

wrong voltage, damage caused by

chemical or electrochemical reaction,

rust, corrosion or water damage

including but not limited to damage

caused by excessive lime in the water

supply, damage caused by abnormal

environmental conditions.

•

Consumable parts including batteries

and lamps.

•

Non-functional and decorative parts

which do not affect normal use of the

appliance, including any scratches and

possible color differences.

•

Accidental damage caused by foreign

objects or drainage systems or soap

drawers.

•

Damage to the following parts:

ceramic glass, accessories, crockery

and cutlery baskets, feed and

drainage pipes, seals, lamps and lamp

covers, screens, knobs, casings and

parts of casings. Unless such damages

can be proved to have been caused

by production faults.

•

Cases where no fault could be found