3Com 3C13616 Produkthandbuch - Seite 12
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20
GLOBAL SERVICES
›
Leverage investment in equipment and staffing with a wide portfolio of 3Com professional services and maintenance offerings.
›
Realize pragmatic, business-focused results provided by a company with over two decades of experience in resolving network challenges
and delivering business benefits to enterprises around the world.
›
Gain constant and reliable support for continuous network operation.
Maintenance Services
Product
3Com Guardian
SM
Service
Yes
3Com Express
SM
Service
3Com Software Upgrades
3Com Software Application Support
Professional Services
Product
3Com Network Health Check
Yes
3Com Network Installation Service
Yes
3Com Network Management Implementation Service
Yes
3Com Network Voice Readiness Assessment
Yes
3Com Project Management
Yes
3Com Security Posture Assessment
Yes
3Com Voice Implementation Service
Yes
3Com Wireless Installation Service
Yes
3Com Wireless Site Survey
Yes
Why 3Com Service and Support:
Experienced
Uninterrupted global support of LAN and WAN products for over two decades
Reliable
Regional field support directly linked to expert headquarters engineering resources
Expert
Support engineers with end-to-end system experience in a multi-vendor environment
Customer Focused
Mature escalation processes with dedicated engineers and direct link to product engineering
Comprehensive
Extensive laboratories with a cross section of applications, equipment and technologies for testing
configurations and solutions
GENERAL FEATURES
ONLINE TOOLS
OPTIONAL
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
FEATURES
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
3Com Global Education and Training
›
3Com Global Education and Training offers a range of online self-paced and classroom-based
instructor-based training. A sample of programs is included on this page. For a complete list
of course options visit www.3com.com/3comu or www.3com.com/partners/3comu
Product
SECURITY AND MANAGEMENT SOLUTIONS
Security
Managing 3Com X-Family Devices
Securing Networks with the 3Com X-Family
Management Tools
3Com Network Supervisor Training and Support
3Com Network Director Training and Support
CONVERGENCE SOLUTIONS
Platforms and Applications
3Com NBX R6.0 Technical Training
3Com NBX R6.0 SIP Integration Training
3Com NBX R6.0 Technical Update Training
3Com NBX Telephone User Training
NETWORKING SOLUTIONS
Wireless
IEEE 802.11 Wireless LANs: A Technology Overview
Deploying the 3Com Unified Gigabit Wireless PoE Switch 24
3Com Wireless LAN Mobility System: Wireless LAN Switch/Controller Installation and Configuration
Introduction to 3Com Wireless LANs
Switching
LAN Switching Technology Overview
Switch 5500 Self-Study
Routers
Configuring and Deploying 3Com Routers
Configuring and Deploying Voice Routers
Introduction to 3Com Routers v2.0
3COM PRODUCT GUIDE
3Com Contacts
›
For more information, please refer to a local 3Com website at the URLs indicated in the
following chart.
Country
3Com Public Websites
3Com Partner Access Websites
AMERICAS
Brazil
lat.3com.com/br
pa.3com.com/br
Canada
ca.3com.com
pa.3com.com
Latin America
lat.3com.com
pa.3com.com/lat
North America
www.3com.com
pa.3com.com
ASIA PACIFIC
Australia
ap.3com.com
pa.3com.com/ap
Hong Kong
ap.3com.com
pa.3com.com/ap
India
ap.3com.com
pa.3com.com/ap
Indonesia
ap.3com.com
pa.3com.com/ap
Korea
www.3com.co.kr
pa.3com.com/ap
Malaysia
ap.3com.com
pa.3com.com/ap
New Zealand
ap.3com.com
pa.3com.com/ap
Philippines
ap.3com.com
pa.3com.com/ap
Singapore
ap.3com.com
pa.3com.com/ap
Taiwan
www.tw.3com.com
pa.3com.com/ap
Thailand
ap.3com.com
pa.3com.com/ap
EUROPE, MIDDLE EAST AND AFRICA
Belgium
www.3com.be
pa.3com.com/blx
Czech Republic
www.3com.cz
pa.3com.com/emea
European Region
www.3com.eu
pa.3com.com/emea
France
www.3com.fr
pa.3com.com/emea
Germany
www.3com.de
pa.3com.com/ger
Israel
www.3com.co.il
pa.3com.com/emea
Italy
www.3com.it
pa.3com.com/it
Middle East
www.3com.eu/me
pa.3com.com/emea
Netherlands
www.3com.nl
pa.3com.com/blx
Poland
www.3com.pl
pa.3com.com/emea
Russia
www.3com.ru
partners.3com.ru
Spain
www.3com.es
pa.3com.com/es
Sweden
www.3com.se
pa.3com.com/emea
United Kingdom
www.3com.co.uk
pa.3com.com/emea