AlphaESS SMILE-G3-EVCT11 Handbuch für Installation, Betrieb und Wartung - Seite 12

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TROUBLESHOOTING

05
Troubleshooting

5.1 Indicator State

State
Description
In the standby
Normal
Charging status
Normal
Plugged gun state
Normal
Software upgrade
Normal
Ground warning
Normal
Relay adhesion
Fault
Input polarity
Fault
reverse
CP fault
Fault
Leakage current
Fault
fault
Input terminal
Fault
overtemperature
Relay
Fault
overtemperature
Under voltage fault
Fault
Over voltage fault
Fault
Overload fault
Fault
Over frequency fault
Fault
Owe frequency fault
Fault
Leakage current loop
Fault
abnormal
LED Status
Flashing green, 1s on, 3s off
Breathing green, 1s on, 1s off
Breathing yellow, 1s on, 1s off
Flashing white, 200ms on, 1s off, 5 times,
then 3s off. The cycle repeats.
Flashing yellow, 2s on, 2s off
Red light normally on
Flashing red, 500ms on, 500ms off, 4 times,
then 3s off. The cycle repeats.
Flashing red, 500ms on, 500ms off, 2 times,
then 3s off. The cycle repeats.
Flashing red, 500ms on, 500ms off, 1 time,
then 3s off. The cycle repeats.
Flashing red, 500ms on, 500ms off, 6 times,
then 3s off. The cycle repeats.
Flashing red, 500ms on, 500ms off, 7 times,
then 3s off. The cycle repeats.
Yellow light on for 2s. Flashing Red, 500ms on,
500ms off, 1 time, then 3s off. The cycle repeats.
Yellow light on for 2s. Flashing Red, 500ms on,
500ms off, 1 time, then 3s off. The cycle repeats.
Flashing red, 500ms on, 500ms off, 8 times,
then 3s off. The cycle repeats.
Yellow light on for 2s. Flashing Red, 500ms on,
500ms off, 2 times, then 3s off. The cycle repeats.
Yellow light on for 2s. Flashing Red, 500ms on,
500ms off, 2 times, then 3s off. The cycle repeats.
Flashing red, 500ms on, 500ms off, 11 times,
then 3s off. The cycle repeats.
19
20

5.2 Fault Code

Error Code
Problems
Input over
OverVolt
voltage
Input lower
UnderVolt
voltage
Output
OverCurr
overload
Input over
OverFreq
frequency
Input lower
UnderFreq
frequency
Over
OverTemp
temperature
Over leakage
Over DCLeak
current
TROUBLESHOOTING
Possible Causes
Solutions
1. Check the input voltage from the
backend.
The AC input volt-age
2. If the voltage is over 276Vac for a
may be too high.
short time, wait till the power grid
recovers to the normal voltage range.
1. Check the input voltage from the
backend.
The AC input voltage
may be too low.
2. If the voltage is under 184Vac for a
short time, wait till the power grid
recovers to the normal voltage range.
1. Shut off the leakage current
protection switch of the power
distribution cabinet immediately.
The AC output current
may be too large.
2. Check whether there is a low
resistance connection between the AC
output cables of the charger.
1. Check the input voltage frequency
from the backend.
AC input frequency
2. If the frequency exceeds 63Hz for a
may be too high.
short time, wait till the power grid
recovers to the normal voltage range.
1. Check the input voltage frequency
from the backend.
AC input frequency
2. If the frequency is lower than 47Hz
may be too low.
for a short time, wait till the power grid
recovers to the normal voltage range.
1. Check the surrounding conditions of
the installed chargers for the presence
The temperature may
of any heating devices nearby. Make
be too low inside the
sure the environmental temperature is
charger.
under 60 °C.
1. Shut off the leakage current
protection switch of the power
distribution cabinet immediately.
The leakage current
to the earth may be
2. Check whether there are broken AC
too high.
output cables or a low resistance
connection to the earth.