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Cisco 2960-48TC - Catalyst Switch Datenblatt
Table 5.
Safety and Compliance
Description
Safety Certifications
Electromagnetic Emissions
Certifications
Telco
Warranty

SERVICE AND SUPPORT

Cisco Systems is committed to minimizing total cost of ownership. Its portfolio of technical support services help ensure that its products operate
efficiently, remain highly available, and benefit from the most up-to-date system software. The services and support programs described in Table 6
are available as part of the Cisco Desktop Switching Service and Support solution, and are available directly from Cisco and through resellers.
Table 6.
Cisco Services and Support Programs
Service and Support
Cisco Total Implementation Solutions (TIS),
available direct from Cisco
Cisco Packaged TIS, available through
resellers
Cisco SMARTnet® and SMARTnet Onsite
support, available direct from Cisco
Cisco Packaged SMARTnet support program,
available through resellers
Cisco SMB Support Assistant
Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com.
Specification
UL to UL 60950, Third Edition
C-UL to CAN/CSA C22.2 No. 60950-00, Third Edition
TUV/GS to EN 60950:2000
CB to IEC 60950 with all country deviations
NOM to NOM-019-SCFI
CE Marking
FCC Part 15 Class A
EN 55022: 1998 (CISPR22)
EN 55024: 1998 (CISPR24)
VCCI Class A
AS/NZS 3548 Class A
CE
CNS 13438 Class A
MIC
Common Language Equipment Identifier (CLEI) code
Limited lifetime warranty
Features
Project management
Site survey, configuration, and deployment
Installation, text, and cutover
Training
Major moves, adds, and changes
Design review and product staging
Access to software updates 24 hours
Web access to technical repositories
Telephone support through the Cisco
Technical Assistance Center (TAC)
Advance replacement of hardware parts
© 2005 Cisco Systems, Inc. All rights reserved.
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Benefits
Supplements existing staff
Helps ensure that functions meet needs
Mitigates risk
Helps enable proactive or expedited
issue resolution
Lowers total cost of ownership by taking
advantage of Cisco expertise and knowledge
Helps minimize network downtime