Ricoh SP3 Technisches Bulletin - Seite 15

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Model:
PS2 OPTION for SP3 (A650-00)
Subject:
No recognition & No reprogrammable
From:
QAC Field Information Dept.
Classification:
The PS2 OPTION for SP3 (A650-00) has the following two faults.
SYMPTOMS
1. At installation, the PS2 board cannot be recognized.
2. New PS software cannot be reprogrammed into the PS2 board, because it is not
possible to erase the programmed software before reprogramming it.
CAUSES
1. The program in some PS2 options was damaged due to noise on the cable between
the PC and the checker in the factory which downloads the software.
2. The PS2 option uses flash ROMs from two vendors (Fujitsu and AMD). The AMD chips
were used for the December production in 1997 and January production in 1998.
These chips cannot be erased before programming new software.

ACTION REQUIRED

A. Stocked PS2 options in the warehouse
Please replace them with new ones and send back the old ones.
B. PS2 options in the field
1.When the PS2 board cannot be recognized after installing it, please replace it with a
new one.
(Note) Before replacing it, please reinstall again and confirm that it can be recognized.
2.Please replace all boards with the lot no. of 7Zxxx and 81xxx with new ones.
The lot no. is shown on the carton or on the label on the board as shown below.
T
echnical
Troubleshooting
Mechanical
Paper path
Other (
)
Lot No.
XXX
B
ulletin
Date:
15-Mar-98
Prepared by:
Part information
Electrical
Transmit/receive
PAGE: 1/1
No:
10
K.Ugaeri
Action required
Service manual revision
Retrofit information