Lenovo 62CE-GAR3-WW Benutzerhandbuch - Seite 32

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Appendix A. Service and Support

The following information describes the technical support that is available for your product, during

the warranty period or throughout the life of your product. Refer to the Lenovo Limited Warranty

for a full explanation of Lenovo warranty terms.

accessories and content. Go to:

http://www.lenovo.com/register

Online technical support is available during the lifetime of a product at:

http://www.lenovo.com/support

Product replacement assistance or exchange of defective components also is available during the

warranty period. In addition, if your option is installed in a Lenovo computer, you might be entitled

to service at your location. A Lenovo technical support representative can help you determine the

best alternative.

Installation and configuration support through the Customer Support Center will be available

until 90 days after the option has been withdrawn from marketing. After that time, the support is

cancelled, or made available for a fee, at Lenovo's discretion. Additional support is also available

for a nominal fee.

Before contacting a Lenovo technical support representative, please have the following information

available: option name and number, proof of purchase, computer manufacturer, model, serial number

and manual, the exact wording of any error message, description of the problem, and the hardware

and software configuration information for your system.

Your technical support representative might want to walk you through the problem while you are at

your computer during the call.

Telephone numbers are subject to change without notice. The most up-to-date telephone list for

Lenovo Support is always available at: http://www.lenovo.com/support/phone

Country or Region

Argentina

Australia

Austria

Belgium

Telephone Number

0800-666-0011

(Spanish, English)

1-800-041-267

(English)

0810-100-654 (For local rate)

(German)

Warranty service and support: 02-339-36-11

(Dutch, French)

Appendix A Service and Support A-1