Arometrix Extraction Finder Benutzerhandbuch - Seite 19
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d. If none of the above seem to be the origin of the problem, please take a photo of both
your spectrum plot and your wavelength plot, then email [email protected].
2) If the signal looks sporadic and very abnormal, a few things should be checked:
a. Is there turbulent flow going through the Extraction Sensor tube? Turbulent flow is not
ideal. For the best signal possible, ensure consistent, full flow. The addition of a small sight
glass on top of the Extraction Sensor might help you ensure this.
b. If the pressure is still changing quickly, wait for the pressure to become more constant.
c. Ensure that the integration time is set correctly by using the AID AUTO.
d. Increase the scans to average:
i. This should not be set significantly higher than 5 - keep the value below 15
e. Ensure that the Extraction Sensor is not in a location with a high amount of vibration
f.
Ensure that the Extraction Sensor is not in a location monitoring the vapor phase
g. If none of the above are the problem – ensure that liquid is still flowing
h. If none of the above seem to be the origin of the problem, please take a photo of both
your spectrum plot and your wavelength plot and contact customer service by emailing
3) If the system is not detecting the sensor (bottom left light on panel is red or yellow)
a. If the system was turned on, give the system up to 5 minutes, it may detect
b. Ensure that all cables are connected securely – especially the cable connecting the monitor
unit to the sensor
i. It may be easier just to disconnect and reconnect the cables from the monitor unit
and the sensor unit
c. Try identifying and using a new source of power to power the EXTRACTION FINDER
monitor.
d. If none of the above seem to be the origin of the problem, please take a photo of both
your spectrum plot and your wavelength plot and email [email protected].
Other suggestions:
1) We have all of our EXTRACTION FINDER resources (including different application notes and our
popular Chemical Cheat Sheet) available at arometrix.com/resources.
2) We are constantly working to fix any issues with the system, and appreciate you reporting any
abnormal behavior, we will not leave you hanging and will address any issues you have ASAP.
3) If you find anything in this manual confusing or unclear, please email us at [email protected];
we are more than happy to assist you, and do our best to do so in a timely manner.
4) If you want to see something new in the software please let us know and give your suggestion, we
strive to make the EXTRACTION FINDER the tool that works for you!
Section 10: Software Update Instructions
At Arometrix, we strive to tailor-make all our products to our customers' needs. As we advance our
algorithms, add features, fix bugs, etc., we release software/firmware updates. These are field-updatable.
If you own an EXTRACTION FINDER, you can download our latest Firmware update to your software in the
field: Version 1.2.4 - (if you do not already have it). This update will make EXTRACTION FINDER systems
more cohesive and user-friendly. Please visit
Arometrix plans to release an extraction-specific software update in the future and encourages users to
provide feedback on what they would like to see in that release: [email protected]
Arometrix, Inc.
or submitting the Support Request form on our website
arometrix.com/software
to update your software.
arometrix.com/resources
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