Dell E2222HS Manual del usuario - Página 48

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Common symptoms

Synchronization

problems

Safety related issues

Intermittent problems

Missing color

Wrong color

Image retention from a static

image left on the monitor for

a long period of time

Video ghosting or

overshooting

│

Troubleshooting

• Reset the monitor to Factory Settings (Factory Reset).

• Perform monitor self-test feature check to determine if the scrambled

screen appears in self-test mode.

• Check for bent or broken pins in the video cable connector.

• Restart the computer in safe mode.

• Do not perform any troubleshooting step.

• Contact Dell immediately.

• Try different Preset Modes in Color settings OSD. Adjust R/G/B value in

Custom Color in Color settings OSD.

• Change the Input Color Format to RGB or YPbPr in the Color settings

OSD.

• Run the built-in diagnostics.

• Perform monitor self-test feature check.

• Ensure that the video cable connecting the monitor to the computer is

connected properly and is secure.

• Check for bent or broken pins in the video cable connector.

• Try different Preset Modes in Color settings OSD. Adjust R/G/B value in

Custom Color in Color settings OSD.

• Change the Input Color Format to RGB or YCbCr/YPbPr in the Color

settings OSD.

• Run the built-in diagnostics.

• Set the screen to turn off after a few minutes of screen idle time. These can

be adjusted in Windows Power Options or Mac Energy Saver setting.

• Alternatively, use a dynamically changing screensaver.

• Change the Response Time in the Display OSD to Fast or Normal

depending on your application and usage.

Possible solutions