Panasonic WVNS954 - NETWORK CAMERA Manual de instalación - Página 27

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Panasonic WVNS954 - NETWORK CAMERA Manual de instalación

Troubleshooting

Before asking for repairs, check the symptoms on the following table.

Contact your dealer if a problem cannot be solved even after checking and trying the solution or if the problem is not

described below.

Symptom

The power cannot be turned

on.

The camera does not move

to the preset positions accu-

rately.

When the camera is pan-

ning/tilting, the camera stops

panning/tilting and mechani-

cal noise comes from the

camera.

The camera starts panning

unpredictably.

Cause/solution

• Is the power cable connected firmly to power

that meets the required specifications?

Check if it is connected correctly and firmly.

• Is the base unit attached to the camera firmly?

Check if it is attached correctly and firmly.

• Execute the refresh position function to correct

the camera position when the camera does not

move to the set position precisely.

It is also possible to correct the camera position

periodically by assigning the position refresh

function to a schedule. In some situations,

reconfigure the preset positions.

• When the camera position is moved after turn-

ing on the power of the camera, the camera

may stop in the process of panning/tilting and

mechanical noise will come out from the cam-

era. Execute the refresh position function from

the [Initialization] tab of the "Maintenance" page.

• This may be caused by noise.

Check the exogenous noise level around the

camera.

Reference

pages

Setup instruc-

tions (PDF)

Setup instruc-

tions (PDF)