Cisco Unified 7912G Manual del teléfono - Página 38

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Cisco Unified 7912G Manual del teléfono
Depending on how your system administrator configured the Quality Reporting Tool for your phone,
you can use the QRT softkey in one of two ways:
If you want to...
Quickly report an
audio problem with a
current call
Report a problem with
your phone calls
32
Then...
While on a call, press more > QRT.
Your phone system will collect and log audio data for the current call and
route this information to your system administrator.
Press more > QRT. Select the problem you want to report from the list of
problem categories. Some problem categories include a reason code you
can select to provide more details about the problem.
Your phone system will route this information to your system
administrator so he/she can diagnose the problem.
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