Cisco VG202 Manual de instalación del hardware - Página 47
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Chapter 4
Powering On the Cisco VG202 and Cisco VG204 Voice Gateways
Table 4-1
Troubleshooting the Cisco VG204 Voice Gateway
Symptom
OK LED is off
Unit shuts off after operating for some time
Console screen display freezes
1. See the
"Obtaining Documentation and Submitting a Service Request" section on page
OL-15959-01
Possible Cause
Faulty DC cable
Faulty DC power supply
Faulty power source
Faulty internal power supply
Overheating
Faulty Cisco VG202 or Cisco
VG204
Console fault
Software error
Faulty Cisco VG202 or Cisco
VG204
Cisco VG202 and Cisco VG204 Voice Gateways Hardware Installation Guide
Corrective Action
Check or replace cable.
Check or replace DC power supply.
Check that DC is plugged in.
Check that the AC cable is plugged in.
Check or correct input power.
1
Contact Cisco
or your Cisco reseller.
Check ventilation.
1
Contact Cisco
or your Cisco reseller.
Reset or replace console.
Repeat power-on procedure.
1
Contact Cisco
or your Cisco reseller.
xvi.
Troubleshooting
4-7