O
VERVIEW
The Cisco 7911G IP telephone provides easy access to a wide
range of business features.
S
K
OFT
EYS
Features are available based upon the state of your phone.
To Place a Call
Internal
Lift Handset or press the New Call soft key
Dial Extension
External
Lift Handset, or press the New Call soft key
Local – Dial 8 + Number
Long Distance – Dial 8 + 1 + Number
Last Number Redial
Press the REDIAL soft key
Call Hold
To Place a Call on Hold
From an existing conversation, press the HOLD button.
A red light will come on the HOLD button.
To Retrieve a call from Hold
Press the HOLD button again
You are now connected to the call and the red light will
go off
To place a second call while connected to your first caller
Place your current call on HOLD by pressing your HOLD
button
Press the New Call soft key and dial your number
When finished press the ENDCALL soft key and retrieve
call from HOLD
Appleton
Chicago
Cincinnati
{Information taken from "Cisco IP Phone Guide 7905G/7912G for Cisco Call Manager 4.1.3" -
Cisco IP Phone 7911G Basic User Guide
Cleveland
Detroit
ccmigration_09186a00804134a4.pdf}
To Answer a Call Waiting
You will hear a call waiting tone and see caller ID in your
display when another call is coming into your extension. To
answer:
Press the ANSWER soft key, the original caller is placed
on hold
To reconnect with the original call, use your Navigation
key to select the call and press your HOLD key
You can toggle between the two calls by selecting and
using the HOLD key to retrieve the call
To Transfer a Call
During a call, press the TRANSFER soft key
Dial the number
Announce the call
Press the TRANSFER soft key to complete the transfer,
hang up
OR
If the person you attempt to transfer the call to is not
available, press the END CALL soft key to disconnect
from that call and the HOLD button to return the
original caller.
Conference Call (maximum of 7)
While a call is in progress, press the MORE soft key and
then press the CONFRN soft key. Dial the extension or
outside number.
After the party answers, press the CONFRN soft key to
bring the parties together
To add additional parties
Repeat the above steps
To reconnect to the Conference when a called party
isn't joining
If the person you attempt to bring into the conference
is not available, press the END CALL soft key and then
the HOLD button to return to the conference call
Meet-Me Conference
To establish a Meet Me conference
Press the MORE soft key until you see the MEET-ME
feature
Press the MEET-ME soft key
Grand Rapids
Indianapolis
Wausau
Madison
Milwaukee
Minneapolis
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