Blackberry MESSENGER - VERWENDEN DES BROWSERS AUF IHREM COMPUTER Manuel de l'utilisateur - Page 36

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User Guide

Troubleshooting

I am not receiving notifications for a group
If you are not receiving the audible notifications or Home screen indicators that you expect for a group, try performing any of the following
actions:
•
On the Home screen or in the Instant Messaging folder, click the BlackBerry Messenger icon. On the contact list screen, in the BlackBerry
Groups category, click a group. Press the Menu key. Click Group Details. Verify that the Turn off all notifications for this group field
is set to No.
•
On the Home screen, click the Sounds or Profile icon. Verify that the All Alerts Off sound profile is not active.
•
On the Home screen, click the Sounds or Profile icon. For the active sound profile, verify that the BlackBerry Messenger Groups item is
not set to Silent.
34
BlackBerry Groups