BlackBerry Enterprise Server
Resolved Issues from BlackBerry Enterprise Server 4.1 SP 4
Japanese in BlackBerry Enterprise Server 4.1 SP 6.
Fixed
Japanese characters do not display correctly in a .pdf file attachment that a user opens on a
SDR 120179
BlackBerry device.
Workaround
See ".pdf attachment limitations" on page 12 for more information.
Japanese arrow and circle symbols might not display in the text view in the following file types:
SDR 131285
•
arrow symbol: .doc files, .ppt files, .pdf files, .txt files, and .rtf files
•
circle symbol: .pdf files converted from .txt files
When a BlackBerry device user views a .pdf file attachment that was converted from a text file, the
SDR 131286
content of the file is blank in the initial view. This issue occurs with .pdf files in Japanese or in
English (from Japanese encoding).
Workaround
Install the correct font files on the computer that hosts the BlackBerry Attachment Service, and
specify the path to the font file in the configuration file. See ".pdf attachment limitations" on page 7
for more information.
When a BlackBerry device user views an .xls file attachment on the BlackBerry device, the file might
SDR 135889
not display, and the user might receive an "Incomplete input data error" message.
In a BlackBerry Enterprise Server for Microsoft Exchange environment, after you initialize a slow
SDR 143224
synchronization, Java
This is fixed for devices running BlackBerry device software greater than 4.3.
If you change the Global PIM Sync field mappings in the BlackBerry Manager, duplicate entries
SDR 143234
might appear in the address book on the user's BlackBerry device and in the messaging client on
the user's computer.
In a BlackBerry Enterprise Server for IBM Lotus Domino environment, if an administrator sends an
SDR 143978
email message that contains Unicode text using the Send Message task in the BlackBerry Manager,
the body of the message is truncated, or the Unicode text might not display correctly.
Workaround
To send a message using the Send Message task in the BlackBerry Manager, select the "By PIN"
option instead of the "By email" option.
In a BlackBerry Enterprise Server for Microsoft Exchange environment, after you upgrade from
SDR 144089
BlackBerry Enterprise Server 4.1 SP 4 to BlackBerry Enterprise Server 4.1 SP 4 Japanese, you
must reactivate an existing BlackBerry device to enable wireless PIM synchronization. If you
perform a slow synchronization, wireless PIM synchronization might not work.
In a BlackBerry Enterprise Server for IBM Lotus Domino environment, the "You were Cc'd"
SDR 144104
notification might not display in a message that is sent to multiple recipients.
If an email is sent with an attachment with a Japanese filename and the To: cc: and body of the
SDR 137535
email does not contain any Japanese, the filename on the device is not rendered correctly.
As Designed
In a BlackBerry Enterprise Server for Microsoft Exchange environment, if a user composes and
SDR 133621
sends a message with Japanese text that is longer than 16,000 bytes from a BlackBerry device, the
text displays correctly on the recipient's Microsoft
bytes is truncated on the recipient's BlackBerry device. For more information, see Knowledge Base
article 03727.
©
2008 Research In Motion Limited. All rights reserved.
®
exception errors might display on the BlackBerry device.
www.rim.com
®
®
Outlook
client; however, the text beyond 16,000
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