IKEA HUTTRA Manual - Halaman 17

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ENGLISH

IKEA GUARANTEE

How long is the IKEA guarantee valid?

This guarantee is valid for five (5) years - two

(2) years if the appliance is named LAGAN or

TILLREDA - from the original date of purchase

of your appliance at IKEA or from the

installation date with maximum limit of three

months from the purchase date.

The original sales receipt, is required as proof

of purchase.

If service work is carried out under guarantee,

this will not extend the guarantee period for

the appliance.

Once a warranted product has been replaced,

the replaced product warranty will be valid

for the balance period from date of original

purchase invoice

Who will execute the service?

IKEA service provider will provide the

service through its own service operations or

authorized service partner network.

What does this guarantee cover?

• The guarantee covers faults of the

appliance, which have been caused by

faulty construction or material faults from

the date of purchase from IKEA or from the

installation date with maximum limit of three

months from the purchase date.

• This guarantee applies to domestic use only.

• The exceptions are specified under the

headline "What is not covered under this

guarantee?" Within the guarantee period,

• The costs to remedy the fault e.g. repairs,

parts, labour and travel will be covered,

provided that the appliance is accessible for

repair without special expenditure. On these

conditions the respective local regulations

are applicable.

• Replaced parts become the property of

IKEA.

• In case of non-repairable product, the retail

value of the replacement will not exceed

the purchase price that was paid by the

customer

What will IKEA do to correct the problem?

• IKEA appointed Service Provider will

examine the product and decide, at its

sole discretion, if it is covered under this

guarantee. If considered covered, IKEA

Service Provider or its authorized service

partner through its own service operations,

will then, at its sole discretion, either repair

the defective product or replace it with the

same or a comparable product.

What is not covered under this guarantee?

• Normal wear and tear.

• Deliberate or negligent damage, damage

caused by failure to observe operating

instructions, incorrect installation or by

connection to the wrong voltage, damage

caused by chemical or electrochemical

reaction, rust, corrosion or water damage

including but not limited to damage caused

by excessive lime in the water supply,

damage caused by abnormal environmental

conditions.

• Consumable parts including batteries and

lamps.

• Non-functional and decorative parts which

do not affect normal use of the appliance,

including any scratches and possible colour

differences.

• Accidental damage caused by foreign

objects or substances and cleaning or

unblocking of filters, drainage systems or

soap drawers.

• Damage to the following parts: ceramic

glass, accessories, crockery and cutlery

baskets, feed and drainage pipes, seals,

lamps and lamp covers, screens, knobs,

casings and parts of casings. Unless such

damages can be proved to have been

caused by production faults.

• Cases where no fault could be found during

a technician's visit.

• Repairs not carried out by our appointed

service providers and/or an authorized

service contractual partner or where non-

original parts have been used.