IKEA TREVLIG Panduan Pengguna - Halaman 13

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Halaman Cetak

ENGLISH

IKEA WARRANTY

How long is the IKEA warranty valid?

This warranty is valid for five years from the

original date of purchase of your appliance

at IKEA. Proof of purchase is required. If

service work is carried out under warranty,

this will not extend the warranty period for

the appliance.

Who will execute the service?

IKEA Service Provider will provide the

service through its own service operations or

authorized service partner network.

What does this warranty cover?

The warranty covers faults of the appliance,

which have been caused by faulty

construction or material faults from the date

of purchase from IKEA. This warranty applies

to domestic use only. The exceptions are

specified under the headline "What is not

covered under this warranty?" Within the

warranty period, the costs to remedy the

fault e.g. repairs, parts, labour and travel

will be covered, provided that the appliance

is accessible for repair without special

expenditure. Replaced parts or appliance

become the property of IKEA.

What will IKEA do to correct the problem?

IKEA will examine the product and decide,

at its sole discretion, if it is covered under this

warranty. If considered covered, IKEA will

then, at its sole discretion, either repair the

defective product or if the product is found

to be not repairable in its sole discretion

(a) IKEA will replace it with the same or a

comparable product or (b) refund it as per

the prevailing depreciation rules of IKEA.

What is not covered under this warranty?

• Normal wear and tear.

• Deliberate or negligent damage, damage

caused by failure to observe operating

instructions, incorrect installation or

by connection to the wrong voltage,

fluctuating voltage, improper electrical

circuit, blown fuse, damage caused by

chemical or electrochemical reaction, rust,

corrosion or water damage including but

not limited to damage caused by excessive

lime in the water supply, damage caused

by abnormal environmental conditions,

damage caused by rodents/insects, water,

lightening, pest infestation or other acts of

god.

• Consumable parts including batteries and

lamps.

• Non-functional and decorative parts which

do not affect normal use of the appliance,

including any scratches and possible colour

differences.

• Accidental damage caused by foreign

objects or substances and cleaning or

unblocking of filters, drainage systems or

soap drawers.

• Damage to the following parts: ceramic

glass, plastic parts accessories, crockery

and cutlery baskets, feed and drainage

pipes, seals, lamps and lamp covers,

screens, knobs, casings and parts of

casings. Unless such damages can be

proved to have been caused by production

faults.

• Repairs or any alteration not carried out

by our appointed service providers and/or

an authorized service contractual partner

or where non-original parts have been

used.

• The use of the appliance in a non-domestic

environment i.e. professional use or

any alteration, abuse or misuse of the

appliance.

• the Serial number or barcode label of

the appliance is tampered with, defaced,

missing or altered

• Transportation damages. If a customer

transports the product to his home or

another address, IKEA is not liable for any

damage that may occur during transport.

However, if IKEA delivers the product

to the customer's delivery address, then

damage to the product that occurs during

this delivery will be covered by IKEA.