Support Information
Don't Forget to Register!
You can register your computer through the Help and
Support Center. Click the Windows Start button
Help and Support, and then click Contact Support.
Where to Get Help
Follow these steps when you need help:
1 Check the setup poster and product documentation for
help with setting up and using your computer.
2 Use the Help and Support Center for help with hardware
and software questions. Click the Start button, and then
click Help and Support. The Help and Support Center
provides useful troubleshooting information and includes
the following:
•
Link to register your computer
•
System information, including your computer product
number, model number, and serial number
•
E-mail support
•
HP Real Time Chat with qualified support specialists
•
Support phone numbers
•
Link to the User Guides for your computer
3 If you think you have a hardware issue, before calling the
Customer Care Center, run the hardware diagnostic tools
that are preinstalled on your computer. Click the Start
button, All Programs, PC Help & Tools, and then
click Hardware Diagnostic Tools.
4 For help online, go to the HP Customer Care Center
Web site at:
http://www.hp.com/cposupport/loc/
regional.html
5 If you have not solved the problem, first, call your
computer retailer, or second, call the HP Customer Care
Center at:
Nigeria: (01) 271 2320
(08:00–17:00 Central Africa Time)
Kenya: +27 11 234 5872
(08:00–17:00 Central Africa Time)
Republic of Ireland: 1890 92 39 02
Republic of South Africa: 011 234 5872
U.K.: 0844 369 0369 (5 p/min.)
In the U.K. and Ireland, for computers bought from
PC World, Currys, or Dixons, call:
®
Repair Service Line: 0844 800 6020
,
(Calls are charged at National Rate)
Software Helpline: 0906 515 1180
(Calls are charged at £1.50/min from a BT land line,
maximum call duration is 20 minutes)
For out-of-warranty products (U.K. and Ireland only):
0906 470 0870 (60 p/min.)
HP Offices
Nigeria
Redington Nigeria LTD
Afprint Compound
122 - 132 Oshodi
Apapa Expressway
P.O. Box 3623
Isolo
Lagos
Nigeria
Kenya
Redington Kenya LTD
P.O. Box 383-00606
Next to Westlands School
School Lane
Westlands
Nairobi
Kenya
Republic of Ireland
Hewlett-Packard Ireland Ltd.
30 Herbert Street
IRL — Dublin 2
Republic of South Africa
Hewlett-Packard South Africa
12 Autumn Road
Rivonia
Sandton
United Kingdom
Hewlett-Packard Ltd.
Cain Road
Bracknell
GB — Berks RG12 1HN
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