Cisco Unified 7912G Panduan Telepon - Halaman 38

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Depending on how your system administrator configured the Quality Reporting Tool for your phone,

you can use the QRT softkey in one of two ways:

If you want to...

Quickly report an

audio problem with a

current call

Report a problem with

your phone calls

Then...

While on a call, press more > QRT.

Your phone system will collect and log audio data for the current call and

route this information to your system administrator.

Press more > QRT. Select the problem you want to report from the list of

problem categories. Some problem categories include a reason code you

can select to provide more details about the problem.

Your phone system will route this information to your system

administrator so he/she can diagnose the problem.

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