Bose Sport Manuale - Pagina 39

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SYMPTOM

Microphone doesn't pick

up sound

Earbuds don't charge

Charging case

doesn't charge

TR OUBL ES H O OTI N G

SOLUTION

Make sure that both eartips fit securely in your ear and they

aren't rotated too far back (see page 16).

Make sure the microphone openings on the right earbud

aren't blocked.

Make sure the microphone isn't muted on your phone.

If you're on a phone call, make sure you're using the

right earbud.

Try another phone call.

Try another compatible device.

On your device:

• Turn the Bluetooth feature off and then on.

• Delete the earbuds from the Bluetooth list on your device.

Connect again (see page 14).

Make sure the earbuds are properly placed in the charging

case. To help preserve the battery life, the case should be

closed while the earbuds are charging (see page 26).

Make sure there is no dirt or debris covering the charging

contacts on the earbuds or the charging pins in the case.

Make sure the USB cable is correctly aligned with the port on

the charging case.

Secure both ends of the USB cable.

Try another USB cable.

Try another wall charger.

If the earbuds or charging case have been exposed to high or

low temperatures, let the earbuds or case return to room

temperature. Charge again (see page 26).

Make sure the USB cable is correctly aligned with the port on

the charging case.

Secure both ends of the USB cable.

Try another USB cable.

Make sure the charging case is closed. To help preserve the

battery life, the case should be closed while it's charging

(see page 27).

Try another wall charger.

If the charging case has been exposed to high or low

temperatures, let the case return to room temperature.

Charge again (see page 27).

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