ANZ POS Turbo 2 Manuale di riferimento rapido - Pagina 2
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REFUNDS
<ENTER>
•
Press
until the "ANZ EFTPOS MENU"
screen appears. Press the
"REFUND" and then press
number associated to it to select it
•
Swipe your ANZ EFTPOS & multiPOS merchant card
(Terminal ID Card)
•
Enter refund amount, then press
•
Confirm amount then press
•
Tap, Insert or Swipe customer's card on "PRESENT
CARD RFND" screen
For Contactless processing, customer should
-
tap their Contactless card or Smartphone within
4cm of the terminal screen and follow the
terminal prompts to complete the transaction.
For Swipe or Insert processing,
-
select account type:
< — >
for CHQ,
•
Have customer enter their PIN if applicable, or press
<ENTER>
for customer to sign the merchant copy
if required. Verify the customer's signature with the
signature on the reverse of the customer's card,
<ENTER>
and press
screen
<ENTER>
•
Press
to print customer copy.
Please contact ANZ Merchant Services on 1800 039 025
if you require Manual Processing assistance.
LAST TRANSACTION – COPY
<ENTER>
•
Press
until the "ANZ EFTPOS MENU"
screen appears. Press the
"SUPERVISOR" menu. Press
number associated to it to select it
<
>
•
Press
button to go to the "Copy" or press
the number associated to it to select "COPY"
option.
PRINTING TOTALS REPORT
<ENTER>
•
Press
until the "ANZ EFTPOS MENU"
screen appears. Press the
<ENTER>
"REPORT" Press
associated to it to select it
•
Select "TOTAL" by pressing the number associated
to it
< — >
-
SUB – Press
down by card type - including AMEX and Diners)
-
SUM – Press
<
<
>
key to go to
< ENTER>
or press the
<ENTER>
<ENTER>
<
>
for SAV or
<
on the 'SIGNATURE VERIFIED?'
<
>
key to go to the
<ENTER>
or press the
<
>
button to go to
or press the number
for Sub Totals Report (Broken
>
for Summary Totals Report
(Complete Summary Total – excluding AMEX
& Diners)
-
LAST – Press
Summary Total Report (excludes AMEX and
Diners transactions)
•
Press
"SHIFT TOTALS" screen
-
SHFT – Press
shift & print report
-
LAST – Press
shift totals
SETTLEMENT
ANZ offers same day settlement, every day. For ANZ
business account holders, funds are available on the
same day for transactions settled before 09:00 pm
(Melbourne time). For non-ANZ business account
holders, ANZ transfers the funds to the merchant's bank
on the following business day and the availability of the
>
for CR
funds will be determined by the merchant's bank.
•
Press
screen is displayed. Press the
to the "REPORT" Menu. Press < ENTER> or press the
number associated to it to select "REPORT"
•
Press
appears. Press
associated to it to select it
•
Terminal will proceed to settlement and a
settlement receipt will be printed.
CLEARING ELECTRONIC FALL BACK (EFB)
TRANSACTIONS
If you see an asterisk (*) displayed on your screen,
please follow the process below to clear stored
transactions
•
To clear EFB transactions press
<ENTER> <ENTER> <ENTER>
•
Terminal will clear all EFB transactions.
Note: The terminal will prompt if Authorisation is required
for EFB transactions. Obtain Authorisation by contacting the
relevant Authorisation Centre. The terminal will be clearing
EFB transactions automatically after being in idle for a certain
amount of time.
<
>
for Last Settlement
<ENTER>
on "TOTALS" screen to prompt to
< — >
then
<
>
then
<ENTER>
until the "ANZ EFTPOS MENU"
<
>
until the "SETTLEMENT" option
< ENTER>
or press the number
<ENTER>
to close off
<ENTER>
to print last
<
>
button to go
<Func>
8, 8,