Dataplex OPTO-SPLITTER Manuale - Pagina 18

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RETURN PROCEDURE

Please send returned merchandise prepaid and in the original packing. Freight call tags will not be issued for

shipping the product to TMB, but TMB will pay the freight for return to the customer. Clearly label package with a

Return Merchandise Authorization Number (RMA #). Products returned without an RMA # will delay service.

Please contact TMB and request an RMA # prior to shipping the unit. Be prepared to provide the model number,

serial number, and a brief description of the cause for the return. Be sure to properly pack the unit; any shipping

damage resulting from inadequate packaging is the customer's responsibility. TMB reserves the right to use its

own discretion to repair or replace product(s). Proper UPS packing or double-boxing will better ensure product

integrity when shipped.

Note: If you are given an RMA #, please include the following information on a piece of paper inside the box:

1—Your name

2—Your address

3—Your phone number

4—The RMA #

5—A brief description of the symptoms

DATAPLEX DEVICES—Opto-Splitters User Manual v1.2—09122020