ENGLISH
What to do if...
If there is a fault, first try to find a solution
to the problem yourself. If you cannot find a
solution to the problem yourself, contact an
authorized service center.
PROBLEM
Appliance not stable
Appliance is not in horizontal
position
Performance in terms of oil
capture are not satisfying
Appliance does not work
The light does not work
Noise of hood is higher than
customer expectation.
Before contacting the Authorized Service Centre:
Switch the appliance on again to see if the problem has disappeared. If not, switch it off
again and repeat the operation after an hour.
If your appliance still does not work properly after carrying out the checks listed in the trou-
bleshooting guide and switching the appliance on again, contact the Authorized Service
Centre, clearly explaining the problem and specifying:
• the type of fault;
• the model;
• the type and serial number of the appliance (given on the rating plate).
according to the Assembly instructions, the
visit from the Authorized Service Centre
technician may not take place free of
charge, even during the warranty period.
POSSIBLE CAUSE
The appliance is not correctly
installed
The appliance is not correctly
installed
Oil and grease on metal filters
or charcoal filters.
The appliance is not correctly
connected
The LED is broken
Air outlet diameter in the wall
is too small, causing a pressure
drop and an increase in motor
speed.
Product is installed in recircula-
tion mode.
More than one bend in the
ventilation duct.
If you operated the appliance wrongly,
or the installation was not carried out
SOLUTION
Follow the Installation instruction en-
closed to the appliance.
Follow the Installation instruction en-
closed to the appliance.
Follow the cleaning frequency of filters as
described in the user manual
Verify that the main cable is connected
to the motor group or the plug is con-
nected to the socket
For replacement, contact the Authorized
Service Centre.
Follow the Installation instruction en-
closed to the appliance.
Product in recirculation mode(and using
a charcoal filter) will generate an higher
noise than a product in extration mode.
If the exhaust system in the building has
multiple bend in or a long distance, this
can increase the noise of the product.
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