IKEA HGC4K Manuale d'uso - Pagina 10

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ENGLISH

What will IKEA do to correct the problem?

IKEA appointed service provider will examine

the product and decide, at its sole discretion,

if it is covered under this guarantee. If consid-

ered covered, IKEA service provider or its au-

thorized service partner through its own serv-

ice operations, will then, at its sole discretion,

either repair the defective product or replace

it with the same or a comparable product.

What is not covered under this guarantee?

• Normal wear and tear.

• Deliberate or negligent damage, damage

caused by failure to observe operating in-

structions, incorrect installation or by con-

nection to the wrong voltage, damage

caused by chemical or electro-chemical re-

action, rust, corrosion or water damage in-

cluding but not limited to damage caused by

excessive lime in the water supply, damage

caused by abnormal environmental condi-

tions.

• Consumable parts including batteries and

lamps.

• Non-functional and decorative parts which

do not affect normal use of the appliance,

including any scratches and possible color

differences.

• Accidental damage caused by foreign ob-

jects or substances and cleaning or unblock-

ing of filters, drainage systems or soap

drawers.

• Damage to the following parts: ceramic

glass, accessories, crockery and cutlery bas-

kets, feed and drainage pipes, seals, lamps

and lamp covers, screens, knobs, casings

and parts of casings. Unless such damages

can be proved to have been caused by pro-

duction faults.

• Cases where no fault could be found during

a technician's visit.

• Repairs not carried out by our appointed

service providers and/or an authorized

service contractual partner or where non-

original parts have been used.

• Repairs caused by installation which is faulty

or not according to specification.

• The use of the appliance in a non-domestic

environment i.e. professional use.

• Transportation damages. If a customer

transports the product to their home or other

address, IKEA is not liable for any damage

that may occur during transport. However,

if IKEA delivers the product to the customer's

delivery address, then damage to the prod-

uct that occurs during this delivery will be

covered by this guarantee.

• Cost for carrying out the initial installation of

the IKEA appliance. However, if an IKEA

service provider or its authorized service

partner repairs or replaces the appliance

under the terms of this guarantee, the serv-

ice provider or its authorized service partner

will re-install the repaired appliance or in-

stall the replacement, if necessary.

This restriction do not apply to fault-free work

carried out by a qualified specialist using our

original parts in order to adapt the appliance

to the technical safety specifications of another

EU country.

How country law applies

The IKEA guarantee gives You specific legal

rights, which covers or exceed local demands.

However these conditions do not limit in any

way consumer rights described in the local

legislation

Area of validity

For appliances which are purchased in one EU

country and taken to another EU country, the

services will be provided in the framework of

the guarantee conditions normal in the new

country. An obligation to carry out services in

the framework of the guarantee exists only if

the appliance complies and is installed in ac-

cordance with:

• the technical specifications of the country in

which the guarantee claim is made;

• the Assembly Instructions and User Manual

Safety Information;

The dedicated After Sales Service for IKEA

appliances:

Please do not hesitate to contact IKEA After

Sales Service to:

1. make a service request under this guaran-

tee;