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E. ALIGN-PILATES™ LIMITED LIFETIME WARRANTY Terms of Limited Lifetime Warranty

Align-Pilates offers the following limited lifetime warranty, for the periods as stated below from the date of

purchase, to the original owner of their products, upon presentation of an original invoice in their name. The

warranty is a Light Commercial Warranty allowing for a maximum usage of 27.5 hours per week.

Align-Pilates will repair or replace any mechanical part that malfunctions due to defects in materials and/or

workmanship during the warranty period. The warranty excludes normal wear and tear, damage due to

negligence or misuse, abuse, modification or unauthorized repair; scratches to the finish, and tears or indents

in the upholstery. Align-Pilates will, at its discretion, repair or replace any parts deemed defective during the

warranty period. If we opt to repair or replace your apparatus, this may require that your product is returned

for inspection at our premises prior to sending out replacement apparatus. Parts repaired or replaced under

the terms of this warranty will be warranted for the remainder of the original warranty period only. This

warranty does not cover shipping charges, customs clearance fees (where applicable) or any costs incurred in

installing repaired or replacement parts shipped under the provisions of this warranty.

This warranty will be null & void if springs are not changed as specified or, if all safety, maintenance and usage

instructions as specified in the manuals are not observed or, if the equipment is used for any other purpose

other than for Pilates repertoire or if the equipment has been subjected to accident, abuse, improper service,

or modification not authorised by the Align-Pilates.

Duration of Limited Warranty

1) Metal Frames & welded components.

10 year warranty

2) Upholstery

The upholstery fabric on Align-Pilates equipment will be replaced if it fails to give normal wear for 90 days

from the date of delivery. Proof of damage may be required. This warranty does not cover cuts, scratches,

burns, stains, soiling, or damages caused by unreasonable use such as wearing jewellery or inappropriate

clothing whilst using the equipment. Align-Pilates reserves the right to substitute an equivalent fabric if an

identical fabric is not available. Upholstery must be properly cared for laid out in the manual.

Warranty Return Procedure

The customer must call Align-Pilates or its authorized Distributor for authorization prior to returning the

equipment. The customer is responsible for the cost of returning products to Align-Pilates (or their appointed

Distributor) for warranty adjustment should this be deemed necessary. The customer is responsible for any

damage or loss during shipment back to Align-Pilates (or their appointed Distributor). The customer is

responsible for the cost of return freight to them in the event Align-Pilates decline to make a warranty

adjustment. Align-Pilates do not accept responsibility for any items returned without a pre-approved

authorization number, which must be clearly marked on the outside of the package.

Limitation of Liability

The above is our exclusive warranty and is in lieu of all other warranties, express or implied, including

warranties of merchantability or fitness for any purpose. In no event shall Align-Pilates or their Distributors be

liable for incidental, consequential or punitive damages.

CONTACT

Align-Pilates Equipment Ltd, 430 Enterprise Way, Vale Park, Evesham, Worcs WR11 1 AD, UK. Tel: + 44