Brother MFC-J5910DW Manuale di configurazione rapida - Pagina 34
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For Wireless Network Users
Troubleshooting
Please do not contact Brother Customer Service for assistance without the wireless security
information. We cannot assist you in locating your network security settings.
How can I find the wireless security information (SSID and Network Key)
1) You should see the documentation provided with your wireless access point/router.
2) The initial SSID could be the manufacturer's name or the model name.
3) If you do not know the security information, please consult the router manufacturer, your system
administrator, or internet provider.
* The Network Key may also be described as the Password, Security Key or Encryption Key.
WLAN report
If the WLAN report that printed shows that the connection failed, check the error code on the printed report and
refer to the following instructions.
Error code
TS-01
TS-02
34
The wireless setting is not activated, turn the wireless setting to ON.
- If a network cable is connected to your machine, disconnect it and turn the wireless setting
of your machine to ON.
On your machine, press Menu.
Press s or t to display Network, and then press Network.
Press s or t to display Network I/F, and then press Network I/F.
Press WLAN.
Press Stop/Exit.
The wireless access point/router cannot be detected.
1. Check the following 4 points.
- Make sure that the wireless access point/router is powered on.
- Move your machine to an obstruction-free area, or closer to the wireless access
point/router.
- Temporarily place your machine within about 3.3 feet (one meter) from the wireless
access point when you are configuring the wireless settings.
- If your wireless access point/router is using MAC address filtering, confirm the MAC
address of the Brother machine is allowed in the filter.
2. If you manually entered the SSID and security information (SSID/authentication
method/encryption method/Network Key), the information may be incorrect.
Reconfirm the SSID and security information and re-enter the correct information as
necessary.
See How can I find the wireless security information (SSID and Network Key) on page 34 to
confirm.
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