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12 Maintenance
The SCATEC-2 requires no maintenance apart from keeping the front windows clean. Dust or fingerprints
can impair the sensor function. It is normally sufficient to wipe the windows dry with a clean (!), soft cloth.
Alcohol may be used for heavy soiling.
The cover of the DIP switch must be mounted, otherwise dust might intrude. Dust inside the housing can
cause the sensor to malfunction.
13 Troubleshooting
Whenever possible use the application software ScaDiag for trouble shooting !
Otherwise first try to resolve the problem using the following tables. If this is unsuccessful, consult Baumer
Electric AG (www.baumerelectric.com) for technical support.
The search for fault causes can be substantially shortened if the following issues are clarified before you
make contact with a technician from Baumer Electric AG:
1.
What is the part number and P-code of the sensor (see white area on the sensor label)?
2.
Give exact description of the problem. (Does the SCATEC count more or less copies than
actually pass the sensor?)
3.
Retain several samples of the products causing the counting error. (Mark the running
direction on one sample and the approximate line along which it passes the laser beam.)
4.
If possible, take digital images of the installed sensor in operation and of the immediate
surroundings.
Manual SCATEC-2
Version 2021-09
31
www.baumer.com
Baumer Electric AG
Frauenfeld, Switzerland