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original receipt of sale/order number.
This does not affect your statutory
rights.
Returned products must be cleaned
and returned to us in as close to
delivery condition as possible.
If your product develops a problem
within the first 12 months of the fixed
warranty, we will pay all shipping costs
to have it returned to us. After 12
months the customer will be liable for
the cost of returning the product to us.
We will then pay to have the repaired/
replaced item shipped back to the
customer.
If you wish to return your item for a full
refund, you have the right to do so
within the first 7 days. For our returns
policy please go to:
www.andrewjamesworldwide.com
Customers are responsible for any
taxes applied to our products when
they are shipped outside of the EU.
All of our prices are inclusive of VAT.
Once a product has been returned to
us, we will aim to repair or replace it
within 30 days of receipt.
The guarantee does not cover any
defect arising from improper use,
damage, build-up of lime scale or repair
attempts made by third-parties. Also,
the guarantee does not cover normal
wear and tear of individual parts.
Electrical Information
Always ensure the voltage on the rating
label corresponds to the power supply
where the product is being used.
WARNING! This product must be
connected to an earthed electrical
power supply. The green / yellow
conductor in the supply cord must be
connected to the Earth terminal in the
plug. The power supply must have an
Earth connection.
Precautions should be followed for safe
cable management and connection to
the power supply
If a new mains plug needs to be fitted
follow the fitting instructions supplied
with good quality BS1363A plugs. If in
doubt consult a qualified electrician or
appliance repair agent.
Safely dispose of the old plug.
Connect the brown lead to the live
terminal "L" in the new plug.
Connect the blue lead to the neutral
"N" terminal.
Connect the green/yellow lead to
the earth "E" terminal.
Recommended fuse: 13A
If an extension cable is required, it
must have an earth conductor. To avoid