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T R O U B L E S H O O T I N G

Problem

Poor sound

quality

Audio plays

from the wrong

device (when

two devices are

connected)

No audio from a

cabled device

Poor sound

quality from a

cabled device

Speaker powers

off

2 6 - E N G L I S H

What to do

• Use a different music source.

• Pair a different mobile device.

• Disconnect the second device.

• Move the device closer to the speaker and away from any interference or

obstructions.

• Increase the volume on your mobile device and music source.

• Press to hear the connected device(s) and ensure you are using the

correct device.

• Pause or quit the music source on the device playing music.

• Disconnect the second device.

• Power on the device and play music.

• Secure the cable at both ends.

• Increase the volume on your speaker and device.

• Press and release

• Use a different AUX cable.

• Connect a different device.

• Secure the cable at both ends.

• Increase the volume on your speaker and device.

• Use a different AUX cable.

• Connect a different device.

• If using a cabled device, increase the volume on your device.

• Disable Auto-off (see page 21).

• Charge the battery (see page 11).

until the Input indicator glows white.