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Try another USB charging cable

Try another USB wall charger or powered computer USB port

If you are using a surge protector or multi-outlet converter, try plugging directly into the socket

Put the product into Ship Mode to reset it (your settings and stored devices will not be erased):

Connect the speaker's power cable

Press and hold the Multi-function button for 10 seconds

While continuing to hold the Multi-function button, unplug the speaker from power

Release the Multi-function button

Reconnect the power cable and test the speaker

Difficulty using Party and Stereo modes

Applies to:



SoundLink Micro Bluetooth® speaker

Please try the following steps if you are having trouble using the Party and Stereo feature:

Use the Connect app to pair speakers

Party and Stereo modes can be enabled either by using the Bose® Connect

app or manual pairing using the speaker buttons. However, the Connect app

pairing method is strongly recommended for two reasons:



The procedure on the Connect app is designed to be user friendly



The Connect app allows any combination of compatible speakers to enter Party or Stereo

modes. (For example, a Revolve and a Revolve+ can be paired together.) The manual method of

using the speaker buttons only allows you to pair two of the same speaker model