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1. Setting up Your Terminal

TERMINAL FAULTS – SELF-HELP

If your terminal is experiencing technical issues:

Return Terminal to base

Press <1>, the terminal will clear the transaction and return to home screen.

This is a preventative measure to ensure that the customer cannot change the message shown until the

terminal is returned by the customer to the merchant.

If unsuccessful, please contact ANZ Worldline Payment Solutions on 1800 039 025 for further assistance.

Note: When terminal is not connected to the base or power, it can be switched off by pressing and holding

the <FUNC> and <CLEAR> keys together. To turn on press the <OK> or <ENTER> key.

TERMINAL SECURITY

Please ensure that the terminal is placed in a secure location

enabling the cardholder to use the keypad without being observed

by security cameras, CCTV devices or by any other person.

Only authorised ANZ Worldline Payment Solutions employees or

contractors are permitted to install or perform maintenance of

your terminal.