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Problem
You cannot open
the appliance
door.
The appliance
makes an unusual
noise.
The appliance fills
with water and
drain immediately.
The cycle is short-
er than the time
displayed.
The cycle is longer
than the time dis-
played.
The washing re-
sults are not satis-
factory.
The drum is emp-
ty and the display
shows there is
some weight in
(J).
The drum is full
but the display
shows 0.0 kg (J).
Possible cause
Leakages from the drain
pump.
The water drain hose is
damaged.
The washing pro-
gramme is in operation.
There is water in the
drum.
Incorrect level of the ap-
pliance.
You did not remove the
packaging and/or the
transit bolts.
The load is very small.
The end of the drain
hose is too low.
The appliance calculates
a new time according to
the laundry load.
An unbalanced laundry
load increases the dura-
tion time.
The detergent you used
was not sufficient or cor-
rect.
You did not remove the
stubborn stains before
you wash the laundry.
Incorrect temperature
was set.
Too much laundry load.
It is necessary to set a
tare.
You loaded the laundry
before to activate the
appliance.
Possible solution
Make sure that the drain pump
filter is tight.
Make sure that the water inlet
hose has no damages.
Let the washing programme
end.
Set the drain or the spin pro-
gramme.
Adjust the level of the appli-
ance. Refer to 'Installation'.
Remove the packaging and/or
the transit bolts. Refer to 'Instal-
lation'.
Add more laundry in the drum.
Make sure that the drain hose is
in the correct position.
See the 'Consumption Values'
chapter.
This is a normal behaviour of
the appliance.
Increase the detergent quantity
or use a different one.
Use special products to remove
the stubborn stains.
Make sure that you set the cor-
rect temperature.
Decrease the laundry load.
Press button
1
to deactivate
the appliance and to activate it
again.
Press button
1
to deactivate
the appliance. Empty the drum
and obey to the necessary
steps. (Refer to 'Loading the
laundry')
ENGLISH
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