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Problem
Keyboard or Mouse Problems
You have installed
an external
keyboard or
mouse, and it
does not seem to
work.
You have
connected an
external keyboard
or a mouse and
it seems to be
locking up the
system.
Memory Problems
Your Power On
screen, or Main
menu of the BIOS
setup utility
information, does
not show the
correct amount of
installed memory.
Modem Problems
Messages about
modem operation.
Possible Cause
Your external device is
not properly installed.
Your operating system
software is not setup
with the correct software
driver for that device.
Your mouse or keyboard
is connected to the
wrong PS/2 port on the
optional Port Replicator.
Your operating system
software is not setup
with the correct software
driver for that device.
Your system has
crashed.
Your memory upgrade
module is not properly
installed.
You have a memory
failure.
Messages about modem
operation are generated
by whichever modem
application is in use.
Troubleshooting
Possible Solution
Re-install your device.
Check your device and operating system
documentation and activate the proper driver.
Plug the mouse into the PS/2 Mouse port and
the external keyboard or numeric key pad
into the PS/2 Keyboard port.
Check your device and operating system
documentation and activate the proper driver.
Try to restart your notebook.
Remove and re-install your memory upgrade
module.
Check for Power On Self Test (POST)
messages.
See your application software documentation
for additional information.
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