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Service and Support

The services and support programs described here are available as part of the Cisco Desktop Switching Service and

Support solution and are available directly from Cisco Systems

Service and Support

Advanced Services

Total Implementation

Solutions (TIS)—Available

direct from Cisco

Packaged Total

Implementation Solutions

(Packaged TIS)—Available

through resellers

Technical Support Services

Cisco SMARTnet

services

and Cisco SMARTnet

Onsite services—Available

direct from Cisco

Packaged Cisco SMARTnet

services—Available

through resellers

Ordering Information

Model Numbers

WS-C2950-12

WS-C2950-24

WS-C2950SX-24

WS-C2950T-48-SI

WS-C2950SX-48-SI

Features

• Project management

• Site survey, conﬁguration deployment

• Installation, text, and cutover

• Training

• Major moves, adds, changes

• Design review and product staging

• Around-the-clock access to software

updates

• Web access to technical repositories

• Telephone support through the Technical

Assistance Center

• Advance replacement of hardware parts

Configuration

• 12 10/100-Mbps ports

• 1-RU standalone, ﬁxed-conﬁguration, managed 10/100-Mpbs switch