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4
TROUBLESHOOTING
Troubleshooting
Problem
The printed image is skewed or it
runs off the paper.
Error indicator is lit or blinking.
Poor scanning quality.
CONTENTS
The orientation of document setting is not correct.
→ Click the "Paper" tab in the printer driver setup screen, and verify if the "Image
Orientation" option is set to your requirements.
Paper is not loaded properly.
→ Make sure the paper is properly loaded.
You did not correctly specify the margins in the application.
→ Check the layout of the document margins and the paper size settings in the
application you are using. Also check if the print settings are specified correctly to suit
the paper size.
See "DISPLAY MESSAGES" to check the meaning of the error indicator and error
message in the display, and take appropriate action.
The document glass or the underside of the SPF/RSPF is dirty.
→ Clean regularly.
The original is dirty or rough.
→ Use a clean original.
You have not specified a suitable resolution.
→ Make sure that the resolution setting in the scanner driver is appropriate for the
original.
I N D E X
Cause and solution
(part 4)
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