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Troubleshooting

Problem

Display not connecting

to Wi-Fi

Data not uploading to

Weather Underground

Inaccurate

temperature or

humidity

Inaccurate wind

readings

If your AcuRite product does not operate properly after trying

the troubleshooting steps, visit www.AcuRite.com or email

[email protected] for assistance.

• Your internet router and display must be within range

of each other. Relocate your display closer to your router.

• Ensure the network name (SSID) and password you've

entered are correct. NOTE: Both network name and

password are case sensitive.

• Reset the display by pressing and holding the

RESET button for 10 seconds, located in the battery

compartment of the display. Date and time will need

to be entered after a reset.

• Make sure DCHP is enabled on your router. Most

routers have DHCP enabled by default.

• Ensure your router is broadcasting a 2.4 GHz

network. The weather station display is equipped with

a Wi-Fi module that only supports 2.4 GHz wireless

networks.

• Navigate to "192.168.4.1" in your web browser.

Confirm that your Station ID and Station Key are

entered correctly.

• Make sure both the display and 3-in-1 sensor are

placed away from any heat sources or vents (see

page 9).

• Make sure both units are positioned away from

moisture sources (see page 9).

• Make sure 3-in-1 sensor is mounted at least 5 ft off of

the ground.

• What is wind reading being compared to? Pro

weather stations are typically mounted at 30 ft high

or more. Make sure to compare data using a sensor

positioned at the same mounting height.

• Check location of the sensor. Ensure it's mounted a

minimum of 3 ft in the air with no obstructions around

it (within several feet).

• Ensure wind cups are spinning freely. If they hesitate or stop

try lubricating with graphite powder or spray lubricant.

Possible Solution