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Starting the Restore Utility Using KVM or Physical Serial Port, page 26
process for an appliance where you do not have LOM access.
Starting the Restore Utility Using Lights-Out Management, page 27
process via an SOL connection.
Caution:
The procedures in this chapter explain how to restore an appliance without powering it down.
However, if you need to power down for any reason, use the appliance's web interface, the
command from the CLI, or the
mode).
Starting the Restore Utility Using KVM or Physical Serial Port
For Firepower devices, Cisco provides a restore utility on an internal flash drive.
Note:
Do not use a KVM console with USB mass storage to access the appliance for the initial setup because the
appliance may attempt to use the mass storage device as a boot device.
If you need to restore an appliance to factory defaults and do not have physical access, you can use LOM to
perform the restore process; see
To start the restore utility:
1.
Using your keyboard/monitor or serial connection, log into the appliance using the
steps appropriate to your Firepower version; see
2.
Reboot the appliance; type
3.
Monitor the reboot status:
—
If the system is performing a database check, you may see the following message:
The system is not operational yet. Checking and repairing database are in progress.
This may take a long time to finish.
—
For a keyboard and monitor connection, quickly press one of the arrow keys repeatedly to prevent the
appliance from booting the currently installed version of the system.
—
For a serial connection, when you see the BIOS boot options, press Tab slowly and repeatedly to prevent
the appliance from booting the currently installed version of the system.
4.
The system responds differently depending on the hardware model and type of connection:
For models 750, 1500, or 3500:
—
For a keyboard and monitor connection:
The red LILO menu appears offering three options: to boot the current version of the system, perform a
system restore using the standard console (System_Restore), or perform a system restore using a serial
connection (Restore_Serial). Use the arrow keys to select System_Restore and press Enter.
—
For a serial connection:
The LILO boot prompt appears. For example:
LILO 24.2 boot:
6.4.0
boot:
Type
Restore_Serial
For models 2000 and 4000:
—
For a keyboard and monitor connection:
Cisco Firepower Management Center Getting Started Guide
command from an appliance's shell (sometimes called expert
shutdown -h now
Starting the Restore Utility Using Lights-Out Management, page
Provide the
sudo reboot.
System_Restore
and press Enter.
Restoring a Firepower Management Center to Factory Defaults
explains how use LOM to start the restore
Accessing the CLI or the Linux Shell on the FMC, page
password when prompted.
admin
Restore_Serial
explains how to start the restore
system shutdown
27.
account. Use the
admin
3.
26