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Chapter 7
Troubleshooting
Problems and Solutions
You can also refer to the User's Guide for more detailed
troubleshooting information.
Power supply problems
The power does not turn on.
Is the battery set correctly?
Make sure that the battery is installed correctly. See
"Charging the battery" (page 7).
Has the battery run out?
Charge the battery. See "Charging the battery" (page 7).
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Troubleshooting
The Charge lamp lights orange.
Is the battery set correctly?
See "Charging the battery" (page 7) and set the battery
correctly.
Has the viewer been placed in a hot location?
Turn off the power, disconnect the AC adapter, stop
charging, wait for more than 30 minutes, and then connect
the AC adapter again to restart charging. If the Charge
lamp still lights orange, contact our customer support.
Operation problems
Cannot use the keys on the viewer.
Is the power switch set to the middle?
If the power switch is set to Hold, set it back to the middle.