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4. General Information
If your product is not working properly, read this Quick Start Guide or the User's Guide of one
of the models listed on page 1.
Contact Customer Service:
motorolanursery.com/support
Consumer Products and Accessories Limited Warranty ("Warranty")
Thank you for purchasing this Motorola branded product manufactured under license by
Meizhou Guo Wei Electronics Co., Ltd. ("MZGW").
Our goods come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and for compensation for
any other reasonably foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure.
Who is covered?
This Warranty extends only to the first consumer purchaser, and is not transferable.
What will MZGW do?
MZGW or its authorized distributor at its option and within a commercially reasonable time,
will at no charge repair or replace any Products or Accessories that do not conform to this
Warranty. We may use functionally equivalent reconditioned/ refurbished/ pre-owned or new
Products, Accessories or parts.
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO
THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR OR REPLACEMENT
PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE
CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED. IN NO EVENT SHALL MOTOROLA OR MZGW BE LIABLE, WHETHER IN CONTRACT
OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE
OF THE PRODUCT OR ACCESSORY, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF
BUSINESS, LOSS OF INFORMATION OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN
CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS OR ACCESSORIES
TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some jurisdictions do not allow the limitation or exclusion of incidental or consequential
damages, or limitation on the length of an implied warranty, so the above limitations or
exclusions may not apply to you. This Warranty gives you specific legal rights, and you may
also have other rights that vary from one jurisdiction to another.
Products Covered
Consumer Products
Consumer Accessories
Consumer Products and
Accessories that are Repaired or
Replaced
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal wear
and tear are excluded from coverage.
Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, misuse or
abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of
the product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy
perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for
commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or
(d) other acts which are not the fault of MOTOROLA or MZGW, are excluded from coverage.
Use of Non-Motorola branded Products and Accessories. Defects or damage that result from the
use of Non-Motorola branded or certified Products or Accessories or other peripheral equipment
are excluded from coverage.
Unauthorized Service or Modification. Defects or damages resulting from service, testing,
adjustment, installation, maintenance, alteration, or modification in any way by someone other
than MOTOROLA, MZGW or its authorized service centers, are excluded from coverage.
Altered Products. Products or Accessories with (a) serial numbers or date tags that have
been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c)
mismatched board serial numbers; or (d) nonconforming or non-Motorola branded housings, or
parts, are excluded from coverage.
Communication Services. Defects, damages, or the failure of Products or Accessories due to any
communication service or signal you may subscribe to or use with the Products or Accessories is
excluded from coverage.
How to Obtain Warranty Service or Other Information?
To obtain service or information, please call:
motorolanursery.com/support
You will receive instructions on how to ship the Products or Accessories at your expense and risk,
to a MZGW Authorized Repair Center.
To obtain service, you must include: (a) the Product or Accessory; (b) the original proof of
purchase (receipt) which includes the date, place and seller of the Product; (c) if a warranty card
was included in your box, a completed warranty card showing the serial number of the Product;
(d) a written description of the problem; and, most importantly; (e) your address and telephone
number.
These terms and conditions constitute the complete warranty agreement between you and
MZGW regarding the Products or Accessories purchased by you, and supersede any prior
agreement or representations, including representations made in any literature publications or
promotional materials issued by MZGW or representations made by any agent, employee or
staff of MZGW, that may have been made in connection with the said purchase.
Disposal of the Device (environment)
At the end of the product life cycle, you should not dispose of this product with
normal household waste. Take this product to a collection point for the recycling of
electrical and electronic equipment. The symbol on the product, user's guide and/or
box indicates this. Some of the product materials can be re-used if you take them to a recycling
point. By reusing some parts or raw materials from used products you make an important
contribution to the protection of the environment.
Please contact your local authorities in case you need more information on the collection points
in your area.
Imported & Distributed by Roger Armstrong
Email: [email protected]
Telephone: (03) 9584 2066
Address: 31/328 Reserve Rd, Cheltenham, Vic, 3192
Manufactured, distributed or sold by Meizhou Guo Wei Electronics Co., Ltd.,
official licensee for this product. MOTOROLA and the Stylised M logo are
trademarks or registered trademarks of Motorola Trademark Holdings, LLC. and
are used under license. Apple logo is trademark of Apple Inc., registered in the
U.S. and other countries. App Store is a service mark of Apple Inc. Google Play
and Android are trademarks of Google Inc. Wi-Fi is a trademark of the Wi-Fi
Alliance. All other trademarks are the property of their respective owners. © 2023
Motorola Mobility LLC. All rights reserved.
Length of Coverage
One (1) year from the date of the products original
purchase by the first consumer purchaser of the product.
Ninety (90) days from the date of the accessories original
purchase by the first consumer purchaser of the product.
The balance of the original warranty or for Ninety (90)
days from the date returned to the consumer, whichever is
longer.
Printed in China
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