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Fault description table

Red indication light is on

"Water tap closed"

"Clean pump"

"Service"

a. "Water tap closed" indication lights up

The appliance has no or insufficient water supply.

For models with remaining time display, "FH"

appears on that display. The "Start/Pause"

indicator flashes.

Check whether:

• the water tap is fully open and there is sufficient

water supply pressure.

• kinks are present in water hose.

• the mesh filters of the water supply are blocked

(see "Care And Maintenance"/"Mesh Filters For

Water Connection").

• the water hose is frozen up.

After the problem has been removed, restart the

programme by pressing "Start/Pause" again.

If the fault occurs again, contact After-Sales Service

(see "After-Sales Service").

b."Clean pump" indication lights up

Waste water is not pumped out.

The "Clean pump" indication lights up.

For models with a remaining time display, "FP"

appears on that display.

The washing machine stops in the appropriate

programme step.

Unplug the appliance.

Check whether:

• kinks are present in the drain hose;

• the pump or the filter is blocked (see "Removing

The Filter").

IMPORTANT: make sure the water has cooled

before draining the appliance.

• the drain hose is frozen up.

Plug in the appliance again.

Select and start the "Drain" programme or push the

"Reset" button for at least 3 seconds and restart the

desired programme.

If the fault occurs again, please contact After-Sales

Service (see "After-Sales Service").

Digital display

(if fitted on your machine)

"FH"

"FP"

from "F02" to "F35" or "FA"

or "Fod"

c. "Service" indication lights up

The appliance stops during the programme.

For models with a remaining time display, a failure

code between "F02" and "F35", "FA" or "Fod"

appears on that display.

If a failure code between "F02" and "F35"

appears on the display:

Select and start the "Drain" programme or push the

"Reset" button for at least 3 seconds.

Then select and start the desired programme again.

If the fault persists, unplug the appliance and contact

After-Sales Service (see "After-Sales Service").

If failure code "FA" appears on the display:

Switch the appliance off, pull out the mains plug and

turn the water tap off. Tilt the appliance forward

carefully to allow the collected water to flow out

from the bottom of the appliance.

Then:

1. connect the appliance to the electrical supply;

2. turn the water tap on (if water immediately flows

into the appliance again, without the appliance

being started, there is a failure. Turn off the tap

and notify After Sales Service);

3. select and start the desired programme again.

If the failure occurs again, unplug the appliance and

contact our After Sales Service (see "After Sales

Service").

If failure code "Fod" appears on the display:

Too much foam interrupted the washing

programme. Avoid excessive detergent dosing.

1. Select and start the "Rinse & Spin" programme.

2. Afterwards, select and start the desired

programme again, using less detergent.

If the fault persists, unplug the appliance and contact

our After Sales Service.

Fault description

"Water supply fault"

"Draining fault"

"Electrical module fault"

"Waterstop fault"

"Overfoaming"