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TROUBLESHOOTING

Here are some helpful tips to help you to diagnose and rectify some common sources of trouble.

Problems

Jet system does

not operate

Heating system

does not operate

---Dirty filter cartridge

---Filter screwed on too tight

Filtering system

does not operate

---Voltage too low or incorrect frequency

Spa leakage

Water not clean

Display temperature

is higher than 104°F,

after stopping heating

function/ HL Code

Displayed & Beeping

Control Panel Error Codes

CODE

Probable Causes

---Air pump is too hot

---Something is wrong with the

power box

---Temperature set too low

---Dirty filter cartridge

---Improper water levels

---Heating element failed

---Spa is torn or punctured

---Insufficient filtering time

---Dirty filter cartridge

---Improper water maintenance

---Residual water in the Spa will

continue to be heated by residual

temperature

---

Water inlet through filter system may

be blocked

CAUSE

When filtration system has worked for

approx.168 hours, "FC"will appear

on display. Red light will still be lit on

filter, pump will not be operational.

Heating system will not work, and red

light will be out on heater.

Over Temperature/ Temperature Issue

Temperature Issue

Water Temperature ensor issue

---Unplug the air pump. After the air pump has cooled, insert the

plug and press the Jet button to activate.

--- Call for service On 833-926-2323 or [email protected]

---Set to a higher temperature (68°F~ 104°F) than current water temperatu

---Clean/replace the filter cartridge in time.

---Add water to specified levels.

---Call for service, On 833-926-2323 or [email protected]

---Clean/replace the filter cartridge in time.

---Loosen the Filter slightly

---Ask professional electrician to check whether the household input

voltage or frequency is normal

---Use provided repair patch

---Increase filtration time.

---Clean/replace the filter cartridge.

---Refer to the chemical manufacturer's instructions.

---Unplug from manins and wait 20 minutes. The temperature will start

to reduce and return to normal

--- Clean the inlet

--- Call for service on 833-926-2323 or [email protected]

Clean or replace a new Filter Cartridge (Part d). Once done,

press"FILTER" button again. "FC" code will disapper, and

the watertemperature will be displayed. All functions will return

to normal.

Unplug from mains and wait. Temperature should start to reduce

and return to normal range.

Call for service on 833-926-2323 or [email protected]

Solutions

SOLUTION