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Appendix A. Service and Support

The following information describes the technical support that is available for your

product, during the warranty period or throughout the life of your product. Refer to the

Lenovo Limited Warranty for a full explanation of Lenovo warranty terms.

discounted computer accessories and content. Go to:

http://www.lenovo.com/register

Online technical support is available during the lifetime of a product at:

http://www.lenovo.com/support

Product replacement assistance or exchange of defective components also is available

during the warranty period. In addition, if your option is installed in a Lenovo

computer, you might be entitled to service at your location. A Lenovo technical

support representative can help you determine the best alternative.

Installation and configuration support through the Customer Support Center will be

available until 90 days after the option has been withdrawn from marketing. After that

time, the support is cancelled, or made available for a fee, at Lenovo's discretion.

Additional support is also available for a nominal fee.

Before contacting a Lenovo technical support representative, please have the

following information available: option name and number, proof of purchase, computer

manufacturer, model, serial number and manual, the exact wording of any error

message, description of the problem, and the hardware and software configuration

information for your system.

Your technical support representative might want to walk you through the problem

while you are at your computer during the call.

Telephone numbers are subject to change without notice. The most up-to-date

telephone list for Lenovo Support is always available at:

http://www.lenovo.com/support/phone

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