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Issue

Not di using aroma.

Pump doesn't work.

Small amount of fragrance

comming out.

Di user spraying liquid.

Oil spilled at the bottom

of the di user.

Abnormal pump sound

All products are covered under 1 year manufacturers warranty.

For any issues or concerns please contact us at +1.888.276.6245 or

[email protected] and we would be happy to assist you.

Solution

Check the unit is turned ON.

If the pump isn't working, replace the pump

Atomizing head is clogged. Run rubbing

alcohol through the unit.

Unit is tilted. Note, that residue may occur

around the head of the neubulizer.

Fragrance bottle is loose. Tighten the bottle.

Pump is loose. Replace pump.