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6. Return and repair
The return for repair or replacement must be authorized in advance by requesting the
RMA number.
Then send by e-mail to 4neXt at [email protected] or to your dealer / reseller the
following information:
Company name and customer data (address, tel, fax, email)
•
Contact person
•
Point of purchase
•
Product data, P / N and S / N placed on the back of each product or on the original
•
box
Detailed description of the fault or anomaly detected
•
4neXt will send the RMA number with which the customer can send the material for
repair. The products must be shipped carriage paid.
If the material arrives without the factory seals it will automatically be considered "out of
warranty".
DEVELOPMENT
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