Chapter 1
An Overview of the Cisco Unified IP Phone
Table 1-1
Features on the Cisco Unified IP Phone 8961 (continued)
3
Softkey buttons
Back button
4
Release button
5
6
Navigation pad and
Select button
Conference button
7
8
Hold button
Transfer button
9
10 Keypad
11 Speakerphone
button
12 Mute button
13 Headset button
14 Volume button
15 Messages button
16 Applications button Opens the Applications menu. Depending on how your system administrator sets up the phone,
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP)
OL-20861-01
Allow you to access the softkey options displayed on your phone screen.
Returns to the previous screen or menu.
Ends a connected call or session.
The four-way Navigation pad allows you to scroll through menus, highlight items, and move
within a text input field.
The Select button (center of the Navigation pad) allows you to select a highlighted item, disable
the phone screen for cleaning, or enable the phone screen if it is in power-save mode.
The Select button is lit (white) when the phone is in power-save mode.
Creates a conference call.
Places a connected call on hold.
Transfers a call.
Allows you to dial phone numbers, enter letters, and choose menu items (by entering the item
number).
Selects the speakerphone as the default audio path and initiates a new call, picks up an incoming
call, or ends a call. During a call, the button is lit green.
The speakerphone audio path does not change until a new default audio path is selected (for
example, by picking up the handset).
If external speakers are connected, the Speakerphone button selects them as the default audio
path.
Toggles the microphone on or off during a call. When the microphone is muted, the button is
lit red.
Selects the wired headset as the default audio path and initiates a new call, picks up an incoming
call, or ends a call. During a call, the button is lit green.
A headset icon in the phone screen header line indicates the headset is the default audio path.
This audio path does not change until a new default audio path is selected (for example, by
picking up the handset).
Controls the handset, headset, and speakerphone volume (off-hook) and the ringer volume
(on-hook).
Silences the ringer on the phone if an incoming call is ringing.
Auto-dials your voicemail system (varies by system).
use it to access applications such as call history, preferences, and phone information.
Understanding the Cisco Unified IP Phone 8961, 9951, and 9971
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