Chapter 1
An Overview of the Cisco Unified IP Phone
Table 1-3
Features on the Cisco Unified IP Phone 9971 (continued)
11
Mute button
Headset button
12
Volume button
13
Messages button
14
Applications button Opens the Applications menu. Depending on how your system administrator sets up the
15
16
Contacts button
Phone display
17
Programmable
18
feature buttons
Handset with light
19
strip
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP)
OL-20861-01
Toggles the microphone on or off during a call. When the microphone is muted, the button is
lit red.
Selects the wired headset as the default audio path and initiates a new call, picks up an
incoming call, or ends a call. During a call, the button is lit green.
A headset icon in the phone screen header line indicates the headset is the default audio path.
This audio path does not change until a new default audio path is selected (for example, by
picking up the handset).
Controls the handset, headset, and speakerphone volume (off-hook) and the ringer volume
(on-hook).
Silences the ringer on the phone if an incoming call is ringing.
Auto-dials your voicemail system (varies by system).
phone, use it to access applications such as call history, preferences, and phone information.
Opens the Contacts menu. Depending on how your system administrator sets up the phone,
use it to access personal directory, corporate directory, or call history.
Phone display that can be positioned to your preferred viewing angle.
Programmable feature buttons that correspond to phone lines, speed dials, and calling
features.
Pressing a button for a phone line displays the active calls for that line. If you have multiple
lines, you might have an All Calls feature button that displays a consolidated list of calls from
all lines.
Color LEDs indicate the line state:
Amber—Ringing call on this line
•
Green—Active or held call on this line
•
Red—Shared line in-use remotely
•
(The position of programmable feature buttons may be reversed with that of session buttons
on phones using a locale with a right-to-left reading orientation, such as Hebrew and Arabic.)
The handset light strip lights up to indicate a ringing call (flashing red) or a new voice message
(steady red).
Understanding the Cisco Unified IP Phone 8961, 9951, and 9971
1-9
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