Akuvox EM63 User Manual - Page 16

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Akuvox EM63 User Manual

5.Troubleshooting

Issue 1:The EM63 LCD is blank
 If more than two expansion modules are connected to a SP-R59P IP phone,
ensure that at least one expansion module is plugged into a functional adapter.
Issue 2:The EM63 LCD is back
 Check the backlight level of expansion module on the web interface, choose a
comfortable backlight level for usage.
Issue 3:Cannot access the web interface
 Check the connection between the PC port of the device and the network port
of the computer. Make sure it is fine.
 Check whether the IP address of the device is correct.
 If it is LAN, please make sure there is no IP address collision with other devices
on the network.
For more information about the configuration, please refer to SP-R59P IP Phone
User Guide.
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